Refund policy

Refund Policy

Thank you for shopping with Zenith & Rose Co.

Because of the nature of our products, all sales are final. We do not offer refunds, returns, or exchanges for change of mind or incorrect purchases. Please review your cart carefully before completing your order.

Damaged, Defective, or Missing Items

Your satisfaction is incredibly important to us. If your order arrives damaged, defective, or is missing an item, please make a claim through the delivery carrier. 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.